Fair Go Casino login

How to access, recover & verify your account 

Updated October 2025

Logging in to Fair Go Casino is quick, secure, and identical across desktop, tablet, and mobile. Whether you’re returning to play your favourite pokies or signing in for the first time, this page walks you through every step: from login and recovery to full verification.

Logging in to Your Fair Go Casino account

Returning players can access their account in just a few seconds.

1. Visit the official Fair Go website.

2. Click “Log In” at the top-right corner of the homepage.

3. Enter your registered email or username and password.

4. Hit “Submit” to enter your account securely.

You’ll immediately see your personal dashboard, showing your balance, recent games, and the cashier section.

If you mistype your details or have Caps Lock on, the system may show an “Incorrect credentials” message. Don’t worry! Just double-check your input or use the recovery options below.

Having trouble logging in?

It happens to everyone at least once. Fair Go provides several ways to get back in:

Forgot Your Password

1. Click “Forgot Password?” below the login box.

2. Enter your username and your registered email address.

3. Check your inbox for a password reset link and follow the instructions. If you don’t see the email within a few minutes, check your spam or promotions folders.

Forgot your username

If you’ve forgotten your username, click “Username” (it’s the link after “Forgot Password” in the login window. You’ll just need to confirm your email and date of birth to retrieve it.

Locked or inaccessible account

Your account may lock after multiple failed attempts or during a routine security check. Wait a few minutes before retrying, or reach out to Live Chat for instant assistance.

Technical errors

If the login page doesn’t load or shows errors:

• Clear your browser cache and cookies

• Try another browser or device

• Disable any ad blocker or VPN temporarily

New to Fair Go casino? Create your account

Opening an account only takes a few minutes. Here’s how it works:

1. Click “Sign Up” at the top-right corner of the homepage.

2. Fill in your name, email, and preferred username, then create a secure password.

3. Enter your address and contact details, including city, postcode, and phone number.

4. Confirm your date of birth and accept the Terms & Conditions.

5. Click “Create Account” and check your inbox for a confirmation email.

Once verified, you’ll be logged in automatically and can head straight to the cashier to make your first deposit.

Tip: If you sign up today, you can claim Fair Go’s welcome bonus right after verifying your account.

Account verification (KYC)

Like all reputable online casinos, Fair Go follows “Know Your Customer” (KYC) standards. It’s a short, one-time process that keeps your account secure and ensures fast withdrawals.

You may be asked to upload:

• Photo ID: driver’s licence, passport, or national ID

• Proof of address: a utility bill or bank statement dated within 3 months

• Payment proof: a screenshot or photo confirming you own the payment method used

Once submitted, documents are usually verified within 24 hours. You’ll receive an email once your account is fully approved.

Logging in from mobile

The Fair Go website automatically adapts to your screen. On mobile:

• Tap the menu icon (☰) and choose “Log In”.

• The same credentials you use on desktop work here.

• You can also save your login details in your mobile browser for faster access.

Keeping your account secure

Fair Go uses SSL encryption to protect every transaction, but you can help too:

• Use a unique password (12+ characters, including numbers and symbols)

• Don’t share your credentials or store them in plain text

• Enable email verification if prompted

• Always log out after playing, especially on shared devices

• Avoid logging in over public Wi‑Fi networks

These small steps go a long way toward keeping your account and funds safe.